Not resolved
1 comment

took a look at this supposed free trial just for the cost of postage and packing which i paid via internet only to find that on the 27 March 2012 they had plundered my account for the sum of £97.85p without my permission of even the decency to contact me via e mail not sure how to try to get my money back i would never have ordered nearly £100 of cosmetics i dont think i have spent that much on beauty products in my whole life i will never go through free stuff goodies again first time i have been scammed not happy no money in bank till pay day so not food great

Monetary Loss: $100.

Had an Experience with Dead Sea Beauty KIt?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Bath, England, United Kingdom #632085

The company DS Marketing Ltd actually operate from a warehouse in Rugby.The "London address" that they provide is simply a 'mail drop' premises (used by 738 other businesses!) Neither are they based in Israel - they don't even despatch their products from Israel.

You should return your unwanted products in order to receive a full refund (UK Distance Selling Regulations). (And please note: their products are in breach of EU regulations re: cosmetic product labelling!) Deadseakit.com / DS Marketing Limited Terms and Conditions 7. Return and Refund Policies: As part of our 100% Satisfaction Guarantee, if you are not completely satisfied with your purchase, for any reason, you can return the product up to 30 days after delivery of your order for a full refund of the initial purchase price (less any applicable shipping and handling charges for our customers located outside of the European Union member states). This info is from their own amended 'Terms & Conditions' which can be found online.

(They HAD to amend their T&Cs because the Advertising Standards Authority pressurised them!) "If you wish to return the Products you have purchased, please send them here: DS Marketing Ltd.C/O TFS Pretorian Way Glebe Farm Industrial Estate Rugby Warwickshire CV21 1RH" .

You May Also Like